• We offer both subscription plans (recurring monthly/yearly payments) and one-time payment options, depending on the product or service you choose. ...
  • What are your pricing tiers

    03-01-2026 16:52:22
    We have four main pricing tiers: 1. **Free**: No cost, basic features 2. **Startup**: Affordable pricing fo...
  • What are your pricing tiers?

    03-01-2026 16:53:27
    We have four main pricing tiers: 1. **Free**: No cost, basic features 2. **Startup**: Affordable pricing fo...
  • You can upgrade or downgrade your plan anytime through your account dashboard. Changes take effect immediately for upgrades, while downgrades apply at the end of your current billing cycle. ...
  • After your 15-day trial expires, your account automatically converts to our Free plan. You'll retain access to basic features without any charges. You can upgrade to a paid plan anytime to unlock additional features. ...
  • Do you offer refunds

    03-01-2026 16:56:35
    No, we do not offer refunds or money-back guarantees. We encourage you to take advantage of our 15-day free trial to thoroughly test our platform before committing to a paid plan. ...
  • Yes, you can cancel your subscription at any time through your account settings. You'll continue to have access to paid features until the end of your current billing period. ...
  • Yes! We regularly offer promotional discounts and special offers. Check our [Promo page](https://sociostacks.com/promo.html) and [Offer page](...
  • We accept major credit cards, debit cards, and online payment methods. Specific options are displayed during checkout. ...
  • Will I receive an invoice?

    03-01-2026 16:58:56
    Yes, you'll automatically receive an invoice via email after each successful payment. You can also download invoices from your account dashboard. ...
  • Pricing and charges are typically in USD, but we support multiple currencies depending on your location and payment method. ...
  • Pricing and charges are typically in USD, but we support multiple currencies depending on your location and payment method. ...
  • What plans do you offer?

    05-01-2026 09:53:30
    1. **Free Plan**: Forever free with basic monitoring 2. **StartUp Plan**: ₹1,999/year for growing businesses ...
  • The Free Plan includes: - 1 monitor (website/server) - 1 domain monitoring - Weekly check frequency only ...
  • - 1 uptime monitor - 1 ping location - 1 heartbeat - 1 domain name monitoring ...
  • - 1 uptime monitor - 1 ping location - 1 heartbeat - 1 domain name monitoring ...
  • 4,999/year** - 10 uptime monitors - 10 ping locations - 10 heartbeats - 10 domain nam...
  • The Custom Plan is fully customizable based on your specific needs. You can request: - Unlimited monitors - Custom ping locations -...
  • Is there a free trial?

    05-01-2026 09:58:04
    Yes! You get a **10-day free trial** with full access to test all features. No credit card required. After the trial ends, your account automatically converts to the Free Plan, so you can continue monitoring...
  • No! There are absolutely no setup fees, hidden costs, or surprise charges. The price you see is what you pay - annually. ...
  • Yes! You can upgrade or downgrade your plan at any time through your account dashboard. When upgrading, you'll only pay the prorated difference for the remaining period. ...
  • Do you offer refunds?

    05-01-2026 10:00:16
    Please check our [Terms of Service](https://uptime.sociostacks.com/page/term) for our refund policy. ...