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1. [What is BotX?](#what-is-botx)
2. [Pre-Sale Questions](#pre-sale-questions)...
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BotX is a comprehensive collection of **20+ cloud-based marketing tools** designed to help businesses grow their digital identity, automate marketing workflows, and increase customer engagement. From social ...
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BotX is a **collection of individual cloud-based tools**, each with its own specialized dashboard. However, you benefit from **Single Sign-On (SSO)** functionality, allowing seamles...
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BotX includes 20+ powerful marketing tools:
**Brand & Identity:**
1. **OneLink** - Bio page & link-in-bio builder
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**Yes!** Each tool can be purchased separately with its own annual subscription. This gives you flexibility to start with specific tools you need.
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**Yes!** The **SpotX Plan** offers bundled access to multiple BotX tools at a discounted price. This is ideal if you need comprehensive marketing automation across multiple channels....
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BotX is perfect for:
- **Small Business Owners** managing their own marketing
- **Digital Marketing Agencies**...
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**Yes!** We provide:
- ✅ Video tutorials demonstrating each tool
- ✅ Detailed documentation
- ...
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**BotX vs. DocSuite:**
- BotX = Cloud-based marketing tools (annual subscription)
- DocSuite = Google Sheets templates (one-time purchase)
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BotX offers **two purchasing options:**
**Option 1: Individual Tool Pricing**
- Purchase specific tools you need
- Ea...
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**Annual Subscription**: Pay once per year for continuous access. This provides:
- 12 months of uninterrupted service
- All updates and new featur...
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Currently, BotX operates on **annual billing only**. This ensures:
- Better value (vs. monthly subscriptions)
- Uninterrupted service...
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Individual tool pricing varies based on features and capabilities. For specific pricing:
1. Visit individual tool pages
2. Check [Pricing Page...
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Your annual subscription includes:
- ✅ Full access to subscribed tools
- ✅ Cloud hosting and infrastructure
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**Additional costs you may incur:**
- ❌ Third-party API costs (OpenAI, WhatsApp Business API, etc.)
- ❌ Amazon Web Services (AWS) for email sendi...
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Yes! Discounts available for:
- **SpotX Bundle**: Significant savings vs. individual tools
- **Annual Payment**...
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**No free trial available.** However, we provide:
- Comprehensive video demonstrations
- Detailed documentation
-...
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**No refunds or money-back guarantee** due to the nature of cloud-based services. Once you have access to tools and data, we cannot offer refunds.
**Recommendation:** Review all ...
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**Simple 5-step process:**
1. **Choose Your Tools**
- Select individual tools OR SpotX bundle
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**Minimum Requirements:**
- ✅ Internet connection
- ✅ Modern web browser (Chrome, Firefox, Safari, Edge)
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**No coding required!** BotX tools are designed for non-technical users:
- ✅ Intuitive web interfaces
- ✅ Visual configuration...
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**Yes!** Comprehensive training resources:
- **Video Tutorials**: Step-by-step guides for each tool
- **Doc...
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**What it does:** Create all-in-one bio pages with links to all your platforms, similar to Linktree.
**Key Features:**
- Custom bio page with unlimited li...
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**What it does:** Automate WhatsApp messaging for marketing campaigns.
**Key Features:**
- Bulk messaging (up to 200 messages/day)
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**What it does:** Send pre-recorded voice messages to customers at scale.
**Key Features:**
- Voice broadcasting campaigns
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**What it does:** Send bulk SMS and MMS messages using your Android device.
**Key Features:**
- Bulk SMS/MMS/USSD messaging
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**What it does:** Professional email marketing and newsletter platform.
**Key Features:**
- Newsletter creation and sending
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**What it does:** Schedule and manage social media posts across multiple platforms.
**Key Features:**
- Multi-platform posting (Facebook, Instagram, Twitt...
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**What it does:** Extract and verify leads from multiple online sources.
**Key Features:**
- Lead scraping from 15+ sources
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**What it does:** Create online forms that integrate with Google Sheets and Drive.
**Key Features:**
- Visual form builder
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**What it does:** Professional GMB setup, optimization, and management.
**Key Features:**
- GMB profile optimization
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**What it does:** Create and publish 360° virtual tours.
**Key Features:**
- 360° image hosting
- Interacti...
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**What it does:** 100+ SEO tools for website analysis and optimization.
**Key Features:**
- Complete website SEO audit
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**What it does:** 40+ AI-powered tools for content, images, and automation.
**Key Features:**
- 40+ AI tool types
- T...
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**What it does:** Submit messages directly through website contact forms, bypassing email filters.
**Key Features:**
- Direct contact form submission...
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**What it does:** Create browser push notification campaigns.
**Key Features:**
- Customizable popup widgets
- Subscr...
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**What it does:** Create digital loyalty cards and reward programs.
**Key Features:**
- QR code-based loyalty cards
-...
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**What it does:** Physical NFC cards that request Google reviews with a tap.
**Key Features:**
- NFC technology
- Ins...
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**What it does:** Client relationship management and task tracking.
**Key Features:**
- Client management
- Project t...
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**What it does:** Bundle plan + back-office support services.
**Key Features:**
- Access to multiple BotX tools
- Dat...
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**What it does:** AI-powered automatic response generation.
**Key Features:**
- Google Sheets integration
- Automatic...
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**What it does:** Plan and manage online ad campaigns.
**Key Features:**
- Ad campaign planning
- Multi-platform ads ...
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**Basic Requirements:**
- Modern web browser (Chrome, Firefox, Safari, Edge - latest versions)
- Stable internet connection (minimum 2 Mbps recommended)...
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**General Tools:** Work on any device with a web browser
**SMS Tool Specific:**
- Android smartphone or tablet
- Acti...
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**No installation required!** All BotX tools are:
- ✅ Cloud-based web applications
- ✅ Access via web browser
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Depending on which tools you use:
**OpenAI API Key** (for AI tools):
- Agent AI (40+ AI tools)
- GPT Responder...
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**Step-by-step guides provided for:**
1. OpenAI API setup
2. AWS SES configuration
3. Social media API access...
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**Bandwidth:** Adequate for normal business use
- Tools optimized for performance
- Cloud infrastructure handles scale
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**Yes!** All tools are mobile-responsive:
- ✅ Smartphones (iOS, Android)
- ✅ Tablets (iPad, Android tablets)
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**One Account, All Tools:**
1. Create account on main platform (OneLink)
2. Login once with your credentials
3. Access oth...
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**Yes!** Multi-user collaboration supported:
- Primary account holder (you)
- Add team members/staff
- Assign...
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**Yes!** White label customization included:
- ✅ Upload your company logo
- ✅ Set custom page title
-...
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**Through your main dashboard:**
1. Navigate to user management
2. Invite team members by email
3. Assign tool access perm...
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**Yes!** You maintain full control:
- Remove users anytime
- Revoke access immediately
- Reassign permissions...
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**Simple password recovery:**
1. Click "Forgot Password" on login page
2. Enter your registered email
3. Receive password ...
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**Q: Do I need WhatsApp Business API approval?**
A: No! Our tool works with your personal WhatsApp account. No Business API approval required.
**Q: What's the message limit?**...
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**Q: How much does voice broadcasting cost?**
A: **20 paisa per minute** of call time. Billed separately from subscription.
**Q: Do I need to buy credits ...
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**Q: Do I pay for SMS credits?**
A: No additional SMS costs through our tool. You use your own Android device's SIM card, so your mobile carrier's SMS rates apply.
**Q: How many me...
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**Q: Do I need my own AWS account?**
A: Yes, you must have an Amazon AWS account with SES configured. Email costs (~$1 per 10k emails) are billed by AWS directly to you.
**Q: Why u...
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**Q: Are there limits on lead extraction?**
A: No hard limits! Extract unlimited leads within fair use policy.
**Q: What sources does LeadX scrape?**
A: 15+...
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**Q: Which social platforms are supported?**
A: Currently supports:
- Facebook (pages and groups)
- Instagram (business accounts)...
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**Q: Is this a one-time setup or ongoing service?**
A: **Ongoing management service**—not just one-time setup. Includes:
- Continuous optimi...
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**Q: What AI models are supported?**
A: Currently based on OpenAI's models (ChatGPT, DALL-E, Whisper).
**Q: Do I need my own OpenAI API key?**
A: Yes, requi...
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**Support NOT included by default** in BotX subscriptions. However, you have access to:
**Self-Service Resources (Included FREE):**
- ✅ Video tutori...
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**Extensive training library:**
**Video Tutorials:**
- Step-by-step for each tool
- Feature walkthroughs
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**Support Options:**
**1. Self-Help (Free):**
- Check video tutorials
- Search documentation
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**Yes!** We value customer feedback:
- Submit feature requests via support
- Vote on proposed features
- Part...
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**Custom training available as enterprise add-on:**
- One-on-one onboarding sessions
- Team training workshops
- Custom wo...
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**Simple process:**
1. Subscribe to tools (individual or SpotX bundle)
2. Pay for full year upfront
3. Access activated im...
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**Multiple payment options:**
- ✅ Credit/Debit Cards (Visa, Mastercard, Amex, RuPay)
- ✅ Net Banking
- ✅...
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**Renewal schedule:**
- 365 days from activation date
- Email reminder 30 days before expiration
- Email reminder 7 days b...
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**If subscription expires:**
- ❌ Access to tools disabled
- ❌ Cannot login to dashboards
- ⚠️ Y...
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**Yes!** Cancellation policy:
- Cancel anytime during subscription
- No refund for unused time (annual payment)
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**Yes!** Flexible plan changes:
**Upgrade:**
- Add more tools anytime
- Switch to SpotX bundle
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**Yes!** Invoices provided:
- Emailed after each payment
- Available in dashboard
- Includes all transaction ...
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**Tax handling:**
- GST added for Indian customers (18%)
- International customers may have VAT/tax
- Tax invoice provided...
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**Update in dashboard:**
1. Login to account
2. Navigate to billing section
3. Update card/payment details
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**Yes and No:**
- Tools work **independently** (no forced integration)
- SSO provides unified login
-...
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**Yes!** Many integrations available:
**Social Media:**
- Facebook, Instagram, Twitter, LinkedIn
- Via SocioHub...
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**Yes, for some tools!** API documentation available for:
- Lead extraction
- Email campaigns
- SMS sending...
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**Yes!** For tools with API access:
- Use REST APIs
- Webhook support (some tools)
- Developer documentation...
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**Not currently available** as native Zapier integration. However:
- Use available APIs to connect
- Webhooks for some tools
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**Yes!** Data portability supported:
- Export contacts/leads to CSV/Excel
- Download campaign reports
- Expor...
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**Common solutions:**
1. **Check credentials:**
- Verify email address spelling
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**Troubleshooting steps:**
1. **Check internet connection:**
- Test speed (minimum 2 Mbps)
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**Common API key issues:**
**OpenAI API Key:**
- Verify key is correct (no extra spaces)
- Check API credits available...
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**Troubleshooting by tool:**
**WhatsApp:**
- Check WhatsApp connected on device
- Verify phone has internet
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**Steps to fix:**
1. **Verify upload:**
- Logo uploaded successfully?
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1. **Connection issues:**
- Internet connectivity
- Server status (rare)...
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**What to do:**
1. **Note exact error message**
2. **Take screenshot**
3. **Ch...
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**Yes!** Custom enterprise solutions available:
**Enterprise Features:**
- Custom bundle of tools
- Higher usage limi...
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**Absolutely!** We create custom plans for:
- Unique tool combinations
- Specific business needs
- Higher usa...
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**Yes!** Become a reseller:
- Rebrand BotX tools
- Offer to your clients
- Earn recurring revenue...
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**No custom tool development** for individual plans. However:
- Enterprise plans may have options
- Suggest features for existing tools...
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**Yes!** Volume discounts available for:
- Multiple tool subscriptions
- Multiple user accounts
- Agency/rese...
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**Yes!** For enterprise customers:
- ✅ NDA signing available
- ✅ Custom service agreements
- c...
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**For enterprise only:**
- Dedicated cloud instances
- Custom domain configuration
- Enhanced security
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**Security measures:**
- ✅ SSL/TLS encryption in transit
- ✅ Encrypted data storage
- ✅ Regular security...
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**Yes!** Perfect for agencies and consultants:
- Manage multiple client campaigns
- White label with your branding
-...
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**Yes!** Gesture Club Affiliate Program:
- 35% commission on referrals
- Recurring commissions
- Marketing ma...
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**High availability:**
- Cloud infrastructure designed for 99.9% uptime
- Redundant systems
- Regular maintenance (schedul...
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**Regular updates:**
- New features added quarterly
- Existing tool improvements ongoing
- New tools added to BotX suite r...
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**Regular updates:**
- New features added quarterly
- Existing tool improvements ongoing
- New tools added to BotX suite r...
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**Absolutely!** We value feedback:
- Submit suggestions via support
- Community voting on features
- Regular ...
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**Not currently.** BotX tools are web-based and mobile-responsive:
- Access via mobile browser
- Optimized for smartphones and tablets...
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**Data retention policy:**
- Data retained for **30 days** after cancellation
- Can reactivate within 30 days
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**Account transfer possible with approval:**
1. Contact support
2. Provide both parties' information
3. Complete transfer ...
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**Yes!** Discounts available for:
- Educational institutions
- Students (with valid ID)
- Nonprofits (with ve...
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**24/7 WhatsApp Chat:**
Click the chat widget on our website:
- **Mona** - Sales Support
- *...
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**📺 Video Tutorials:**
- [YouTube Channel](
https://www.youtube.com/@sociostacks)
- [Vi...
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❌ Premium support (optional add-on)
❌ Third-party API costs (OpenAI, AWS, etc.)
❌ IVR calling credits
❌ SMS carr...
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✅ Internet connection
✅ Modern web browser
✅ Your own API keys (for certain tools)
✅ Annual payment ...
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💰 **Individual Tools**: Purchase separately
💰 **SpotX Bundle**: Discounted multi-tool access
💰 ...