1. [Pre-Sale Questions](#pre-sale-questions) 2. [Billing & Payment](#billing-payment...

DocSuite is a complete collection of 21+ ready-to-use business templates that run entirely on Google Sheets and Google App Script. It includes everything you need to run your business professionally—social media planning, clien...

DocSuite includes 21 comprehensive templates: 1. Social Media Content Calendar 2025-2026 (720 Days) 2. Digital Marketing Campaign Planner-Pro ...

With your purchase, you receive: - Sample Data Files for each template - Video Demo Tutorials - Use Case Templates...

- **No Monthly Fees**: One-time payment, use forever - **Familiar Interface**: Works in Google Sheets—no learning curve...

No! If you can use Google Sheets or Excel, you can use DocSuite. Each template comes with video tutorials, sample data, and step-by-step guides. No coding or technical knowledge required. ...

Yes! You can watch demo videos on our YouTube channel at [@sociostacks](https://www.youtube.com/@sociostacks) and view sample screenshots on the product page. ...

You only need: - A free Google Account (no paid Google Workspace required) - Internet connection - Web browser (Chrome, Fi...

We offer three flexible pricing tiers: **Plan 1: Single Template** - Price: INR 999 - Includes: 1 template of your choice...

This is a **one-time payment**. No monthly fees, no recurring charges, no hidden costs. Pay once and use forever. ...

We accept: - Credit/Debit Cards (Visa, Mastercard, Amex, Rupay) - Net Banking - UPI -...

Yes! We regularly offer promotional discounts. Check our [Promo Page](https://sociostacks.com/promo.html) or [Offer Page](https://sociostacks....

Due to the digital nature of our product and instant download access, we **do not offer refunds**. However, we provide: - Complete video demos before purchase...

Yes! Contact our support team with your order details, and we'll calculate the upgrade cost by deducting what you've already paid. ...

Yes! Educational institutions and registered nonprofits may qualify for special pricing. Contact us at [support page](https://sociostacks.com/support.html) with proof of your status...

We offer comprehensive support: **24/7 Live Chat Support** - Instant responses via WhatsApp - Chat with Mona (Sales), Amit (Custom...

You can reach us through: 1. **WhatsApp Chat**: Click the chat widget on our website (bottom right) 2. **Support Ticket*...

Our support team helps with: - Installation and setup assistance - Template usage guidance - Troubleshooting technical iss...

Yes! All support is included at no additional cost. Every customer receives the same high-quality support regardless of which plan they purchase ...

Our 24/7 WhatsApp chat is available anytime. For email support, you'll receive a response within 48 hours, typically much faster during business hours. ...

**No**, the standard license does not permit commercial use. DocSuite templates are licensed for: - Personal business operations - Internal compan...

**Yes**, you can use DocSuite templates for client projects, but: - You need **one license per client/project** - Each client project...

**Only with a Reseller License**. Standard customers cannot resell templates. To become an authorized reseller: 1. Join our [Reseller Program](h...

**One license = One user**. If multiple team members need access: - Purchase additional licenses for each user, OR - Use Google Sheets' built-in s...

**Yes!** You have complete freedom to: - Customize colors, fonts, and layouts - Add or remove fields and sections -...

Your license is tied to you personally, not your business. You can continue using DocSuite templates in your new venture. ...

Yes, if you personally own multiple businesses, you can use your license across them. However, if these are separate legal entities with different owners, separate licenses are required. ...

1. **Instant Download**: After payment, you'll receive an email with download links 2. **Access Dashboard**: Login credentials for ...

**No installation required!** DocSuite templates run entirely in your web browser through Google Sheets. Simply: - Copy template to your Google Drive -...

We offer **FREE installation service upon request**! If you need assistance: 1. Submit a support ticket 2. Provide your Google accoun...

- **Basic Setup**: 5-10 minutes per template - **With Sample Data Review**: 15-20 minutes - ...

Templates require internet connection to work in Google Sheets. However: - Excel versions included for offline use (limited functionality) - Google Sheets mobi...

You'll need a free Google account to use the templates. Creating one takes just 2 minutes at [accounts.google.com](https://accounts.google.com). ...

**Yes!** All templates receive regular updates and improvements at no additional cost. ...

Updates are released **every 3 months** (quarterly), including: - New features and enhancements - Bug fixes and optimizations...

You'll receive notifications through: 1. **Newsletter**: Email announcements about major updates 2. **Dashboard Notifica...

1. Login to your dashboard at [OneLink Dashboard](https://onelink.sociostacks.com/dashboard) 2. Navigate to "Downloads" or "Updates...

**No!** Updates are released as new versions. You: - Download the new version - Make a copy in your Google Drive -...

No, updates are optional. You can continue using your current version indefinitely. However, we recommend updating to access: - New features - Performance impr...

- Keep your previous version as backup - Contact support immediately - We'll fix issues within 24-48 hours - ...

*Yes!** We provide custom development to tailor templates to your specific needs. ...

**Yes!** Each purchase includes **one free basic modification request**, such as: - Adding/removing specific fields - Ch...

We can customize: - **Visual Elements**: Colors, logos, fonts, layouts - **Functionality**: Custom formulas...

Pricing varies based on complexity: - **Basic Modifications**: Free (included with purchase) - **Simple Customizations**...

- **Simple Changes**: 2-3 business days - **Moderate Customization**: 1-2 weeks - ...

1. **Request**: Submit customization request via [Contact Form](https://sociostacks.com/contact.php) 2. ...

Yes! You can request as many customizations as needed. Each will be quoted separately based on complexity. ...

We offer revision rounds during the review phase. We'll work with you until you're satisfied with the result. ...

The Gesture Club is our affiliate program that allows you to earn money by referring customers to Sociostacks products. ...

Affiliates earn **35% commission** on every sale referred through their unique affiliate link. **Example**: - Complete Suite (IN...

1. Visit [Gesture Club Page](https://sociostacks.com/gestureclub.php) 2. Click "Join Club" 3. ...

**Payout Requirements**: - Minimum balance: **INR 1,000** - Request payout when you reach minimum threshold -...

Access your affiliate dashboard to view: - Total clicks on your affiliate link - Number of successful referrals - Commission earned (pending and paid) - Conversion rate statistics - Payout history...

**Absolutely!** You can promote through: - Social media (Facebook, Instagram, LinkedIn, Twitter) - YouTube reviews and tutorials ...

Yes! Affiliates receive: - Banner images and graphics - Social media post templates - Email swipe copies ...

Yes! Affiliates can request special discount codes to incentivize their audience. Contact affiliate support for custom codes. ...

**No limit!** The more you promote, the more you earn. Top affiliates earn substantial income monthly. ...

Yes! You can purchase: - Single template (INR 999) - Any five templates (INR 4,999) - Complete suite (INR 9,999 - best val...

**Choose Single Template if**: - You need only one specific solution - You're testing DocSuite first - Budget...

Yes! During purchase, you can enter the recipient's email address, and they'll receive the download links and access. ...

**Absolutely!** Your data security is our priority: - Templates stored in **your Google Drive** (not our servers) - Goog...

DocSuite templates support **multi-language functionality**: - Easy translation via Google Sheets - Works in any language supported b...

Yes! DocSuite is designed to replace expensive subscriptions: - ✅ Project Management Tools (Asana, Trello, Monday.com) - ✅ CRM Software (HubSpot, S...

Over **5,000+ businesses worldwide** across 50+ countries trust DocSuite, including: - Solopreneurs and freelancers - Small businesse...

**Yes!** DocSuite works on: - Desktop computers (Windows, Mac, Linux) - Laptops - Tablets (iPad, Android tabl...

Highly unlikely, but if it happens: - You own downloadable files - Excel versions included as backup - We'll provide migra...

Yes! We welcome feature requests and new template ideas: - Submit requests via support ticket - Popular requests added to roadmap -...

1. Visit [Support Page](https://sociostacks.com/support.html) 2. Submit a detailed ticket including:  ...

Customer reviews available at: - [Google Reviews](https://g.page/r/CdevybvQm9IhEBM/review) - Trust Pilot pr...

Yes! We provide: - Individual video tutorials for each template - Setup wizards and guides - YouTube channel with demonstr...

Yes, with proper licensing: - **One license per client project** for standard license - Use templates to manage client work...

 Keep download files backed up externally - Store login credentials securely - Excel versions available as backup - C...

Yes! You can: - Watch demo videos at [YouTube](https://www.youtube.com/@sociostacks) - Schedule consultatio...

If you couldn't find the answer you're looking for, we're here to help! **Contact Us**: - **24/7 WhatsApp Chat**: Click the ...