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1. ✅ Increase screen brightness2. ✅ Clean camera lens3. ✅ Hold phone steady4. ✅ Ensure good lighting5. ✅ Remove screen protector if dama...
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1. Close and reopen correct card2. Verify which card you're using3. Check for multiple accountsLogin Issues...
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1. ✅ Check spam/junk folder2. ✅ Wait 1-2 minutes3. ✅ Request new code after 60 seconds4. ✅ Verify email address spelling...
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1. Codes expire after 10 minutes2. Request fresh code3. Complete login promptly...
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1. Did success message appear?2. Is internet connected?3. Check transaction history4. Contact staff/support...
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1. View complete transaction history2. Count all transactions3. Contact business if discrepancy4. Provide transaction dates/times...
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1. Check "My Cards" section2. Verify you added/used it3. Search homepage if public4. Check email for confirmation...
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• Card expired• Business deactivated card• You removed itSolutions:• Check expiration dates• Contact business• ...
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Yes! Create one club per location and assign staff accordingly...
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Download the QR code or copy the direct link from your card settings....
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Yes, if locations are in the same club or you configure cross-club redemption....
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Real-time for transactions, aggregated daily for reports.Staff FAQ...
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Use manual entry with their email address or phone number....
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Only with manager approval. Never override rules without authorization....
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Contact your manager immediately. They can void transactions if needed....
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Check your account settings or ask your manager....
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You see all customers who use your club's cards.Customer FAQ...
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No! Works in any web browser. You can install to home screen for app-like experience....
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Yes! Points are tied to your email account, not your device....
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No, each business's program is independent...
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Depends on the business. Check individual card terms....
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Only if vouchers are marked as "stackable." Check voucher details....
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Unfortunately, points/stamps with that business cannot be transferred....