Gesture Informatic Ltd
  • Knowledge Base
  • Register
  • Login

Search Knowledge Base Articles

  • Can I see customer reviews?

    06-01-2026 13:57:17
    **Yes!** Reviews available at: - [Google Reviews](https://g.page/r/CdevybvQm9IhEBM/review) - T...
  • How do I download purchased scripts?

    06-01-2026 13:57:50
    After purchase: 1. Check email for download links 2. Login to dashboard at [OneLink](https://onelink.sociostacks.com/das...
  • What if I lose my download links?

    06-01-2026 13:58:26
    Contact support with: - Order number - Purchase email address - Domain where script was installed ...
  • Can I get a refund if script doesn't work on my hosting?

    06-01-2026 13:59:04
    **No refunds** due to digital product nature. However: - We ensure successful installation - Help troubleshoot hosting issues ...
  • Do you offer training or tutorials?

    06-01-2026 13:59:38
    **Yes!** Multiple training resources: - Video tutorials for each script - Written documentation - Setup guide...
  • Can multiple admins manage one script?

    06-01-2026 14:00:09
    **Yes!** Most scripts support: - Multiple admin accounts - Role-based access control - Different permission l...
  • How secure are the scripts?

    06-01-2026 14:00:53
    **Security features included:** - ✅ SQL injection protection - ✅ XSS (Cross-Site Scripting) protection - Ϧ...
  • Can I backup my data?

    06-01-2026 14:01:48
    **Yes!** Multiple backup options: - cPanel backup tools - Database export via phpMyAdmin - Script built-in ba...
  • What if Sociostacks closes business?

    06-01-2026 14:02:28
    **You're protected!** - Scripts work independently on your server - Source code is yours forever - No ongoing dependency o...
  • How do I report bugs?

    06-01-2026 14:03:24
    1. Visit [Support Page](https://sociostacks.com/support.html) 2. Submit detailed ticket including:   &...
  • Can I suggest new features?

    06-01-2026 14:04:20
    **Absolutely!** We value customer feedback: - Submit suggestions via support ticket - Join community discussions -...
  • 📞 Still Have Questions

    06-01-2026 14:04:55
    If you couldn't find the answer you're looking for, we're here to help! ...
  • Contact Our Support Team

    06-01-2026 14:05:42
    **24/7 WhatsApp Chat:** Click the chat widget on our website to connect with: - **Mona** - Sales Support - ...
  • Quick Resources

    06-01-2026 14:06:23
    **📚 Documentation:** - [Knowledge Base](https://sociostacks.com/kb.php) - [Installatio...
  • Ready to Get Started?

    06-01-2026 14:07:02
    **View Live Demos:** - Demo URL: [https://biopage.in/sociostacks](https://biopage.in/sociostacks) - Login: ...
  • What's Included with Purchase?

    06-01-2026 14:07:48
    ✅ Complete source code (non-encoded)   ✅ 1 domain license   ✅ 1 month FREE support   ✅ FREE installation (within 24 hours)...
  • Server Requirements

    06-01-2026 14:08:27
    ✅ PHP 8.0+   ✅ MySQL 5.0+   ✅ 300MB disk space   ✅ 4MB RAM   ✅ cPanel or Plesk  ...
  • Pricing at a Glance

    06-01-2026 14:09:01
    💰 Single Script: INR 4,999   💰 Five Scripts: INR 9,999   💰 All Scripts (Mega Bundle): INR 19,999 ...
  • Support Membership

    06-01-2026 14:09:41
    💎 Regular: INR 1,999/year   💎 Extended: INR 4,999/year   💎 Unlimited: INR 9,999/year   ...
  • 📋 Table of Contents

    06-01-2026 09:59:10
    . [Pre-Sale Questions](#pre-sale-questions) 2. [Technical Requirements](#technical-requireme...
  • What are Sociostacks Web Scripts?

    06-01-2026 09:59:58
    Sociostacks Web Scripts are self-hosted PHP/MySQL applications designed to help businesses automate workflows and grow online. We offer 50+ ready-to-use scripts including booking systems, e-commerce solutions, rental software, conten...
  • What types of scripts are available?

    06-01-2026 10:00:31
    We offer scripts in multiple categories: ...
  • How is this different from SaaS or DocSuite?

    06-01-2026 10:01:13
    - **Self-Hosted**: You install scripts on YOUR server (full control) - **One-Time Payment**: No monthly/recurring fees...
  • Can I see scripts in action before purchasing?

    06-01-2026 10:01:55
    **Yes!** Every script has a live demo available: **Demo Credentials:** - **Email**: demo@websiteshelter.com ...
  • What comes with each script purchase?

    06-01-2026 10:02:28
    Every script includes: - ✅ Complete source code (non-encoded PHP) - ✅ MySQL database structure - ✅ Insta...
  • Who should use Sociostacks Web Scripts?

    06-01-2026 10:03:00
    Perfect for: - **Entrepreneurs** launching new online businesses - **Web Developers** building client websi...
  • What server requirements are needed?

    06-01-2026 10:03:35
    Each script requires: **Server Software:** - PHP 8.0 or higher - MySQL 5.0 or higher - Apache...
  • What PHP extensions are required?

    06-01-2026 10:04:10
    No special PHP extensions required beyond standard hosting configurations. Most shared hosting providers include all necessary extensions by default. ...
  • What hosting providers are compatible?

    06-01-2026 10:04:45
    Scripts work with all major hosting providers supporting cPanel or Plesk: - **cPanel**: Fully compatible - **Plesk**...
  • Can I use VPS or dedicated servers?

    06-01-2026 10:05:18
    **Yes!** Scripts work on: - Shared Hosting - VPS (Virtual Private Server) - Dedicated Servers ...
  • Do scripts work on Windows servers?

    06-01-2026 10:05:52
    Scripts are optimized for Linux/Unix environments but may work on Windows servers with PHP/MySQL installed. Linux hosting is strongly recommended for best performance. ...
  • Can I install multiple scripts on one server?

    06-01-2026 10:06:22
    **Yes!** You can install multiple scripts on the same server in different directories or subdomains. Each script requires its own license per domain/subdomain. ...
  • Is SSL/HTTPS required?

    06-01-2026 10:06:53
    Not required but strongly recommended for: - Payment processing security - Customer trust - SEO benefits ...
  • What are the pricing options?

    06-01-2026 10:07:38
    **Option 1: Single Script License** - **Price**: INR 4,999 (one-time payment) - **Includes**: 1 script, 1 d...
  • Is this a one-time payment?

    06-01-2026 10:08:11
    **Yes!** All script purchases are one-time payments. No monthly fees, no recurring charges. Pay once and use forever on your licensed domain. ...
  • Are there any hidden costs?

    06-01-2026 10:08:47
    No hidden costs! However, optional services available: - **Gesture Support Membership**: INR 1,999-9,999/year (optional) - ...
  • What payment methods do you accept?

    06-01-2026 10:09:19
    We accept: - Credit/Debit Cards (Visa, Mastercard, Amex, RuPay) - Net Banking - UPI -...
  • Do you offer refunds?

    06-01-2026 10:09:50
    **No refunds** due to the digital nature of the product and instant download access. However: - Free demo access before purchase - Detailed docume...
  • Can I upgrade from single script to bundle?

    06-01-2026 10:10:24
    Yes! Contact our support team with your order details. We'll calculate the upgrade cost by deducting what you've already paid. ...
  • Do you offer discounts?

    06-01-2026 10:10:58
    Yes! We regularly offer: - Bundle discounts (save more with 5-script or mega bundle) - Seasonal promotions - Educational/n...
  • What does "Single Domain License" mean?

    06-01-2026 10:12:03
    **Single Domain License = One Installation on One Domain** **Allowed:** - Install script at: yourdomain.com ✅ - Install scri...
  • Can I use scripts on subdomains?

    06-01-2026 10:12:39
    **Each subdomain requires a separate license.** For example: - booking.yourdomain.com = 1 license - rental.yourdomain.com = 1 license...
  • Can I move the script to a different domain later?

    06-01-2026 10:13:24
    **Yes!** You can transfer your installation to a new domain: **Process:** 1. Take complete backup of files and database 2....
  • What happens if my domain expires or changes?

    06-01-2026 10:14:10
    If your domain expires: - Backup your files and database immediately - Purchase/register new domain - Restore files to new...
  • Can I use localhost for development/testing?

    06-01-2026 10:14:55
    **No**, localhost installation is not permitted. You must use: - Live domain - Subdomain - Development subdom...
  • Is source code provided?

    06-01-2026 10:15:27
    **Yes!** You receive complete, non-encoded PHP source code. No ionCube, Zend Guard, or encryption—full transparency and control. ### Can I modify the script code? ...
  • Can I remove your branding?

    06-01-2026 10:16:10
    **Yes!** White label is included at no extra cost. Remove: - Footer credits - Logo - "Powered by" notices...
  • Can I resell scripts to my clients?

    06-01-2026 10:16:53
    **Yes**, with proper licensing: **Allowed:** - Develop client websites using scripts (1 license per client domain) - ...
  • Can I use scripts for multiple clients?

    06-01-2026 10:17:25
    Yes, but **one license per client domain**: - Client 1 website = 1 license - Client 2 website = 1 license -...
  • What about commercial use?

    06-01-2026 10:18:03
    **Fully allowed!** Use scripts to: - Run your business - Serve paying customers - Generate revenue...
  • How does installation work?

    06-01-2026 10:18:51
    **Two options available:** **Option 1: FREE Installation Service (Recommended)** 1. Purchase script 2. Provide cPanel/FTP access...
  • Is installation really free?

    06-01-2026 10:19:22
    **Yes!** Free installation includes: - ✅ One installation on one domain - ✅ Database setup - c...
  • How long does installation take?

    06-01-2026 10:19:56
    **Average: 24 hours** from providing access credentials. **Factors affecting timeline:** - Server configuration complexity -...
  • What information do I need to provide for installation?

    06-01-2026 10:20:34
    For FREE installation service, provide: **cPanel Access:** - cPanel URL - Username - Password...
  • Can I install the script myself?

    06-01-2026 10:21:17
    **Yes!** If you have technical knowledge: 1. Download script package 2. Extract files 3. Upload via FTP to yo...
  • What if I need help after installation?

    06-01-2026 10:21:53
    **1 Month FREE Support Included:** - Bug fixes - Configuration help - Usage guidance -...
  • Can I install multiple scripts on the same hosting

    06-01-2026 10:22:37
    **Yes!** Install scripts in different directories: - yourdomain.com/booking - yourdomain.com/rental - yourdom...
  • What if installation fails?

    06-01-2026 10:23:10
    If installation fails: 1. Contact support immediately 2. Provide error messages/screenshots 3. Our team troubleshoots with...
  • How do I access script demos?

    06-01-2026 10:23:56
    **Every script has a live demo available:** **Demo Login Credentials:** - **Email**: demo@websiteshelter.com -...
  • What limitations exist in demo mode?

    06-01-2026 10:24:37
    **Demo Limitations:** - Sample data resets every 6 hours - Some administrative buttons disabled - Email notifications may ...
  • How often does demo data reset?

    06-01-2026 10:25:08
    Demo databases reset **every 6 hours** to maintain clean testing environment. Any data you enter will be automatically deleted. ...
  • Can I test with my own data?

    06-01-2026 10:25:39
    In demo mode, no—data resets every 6 hours. After purchase and installation on your domain, you can add unlimited real data. ...
  • Can I request a private demo?

    06-01-2026 10:26:13
    Yes! Contact our sales team to schedule: - One-on-one demo walkthrough - Custom feature demonstration - Technical Q&A ...
  • What features are disabled in demo?

    06-01-2026 10:26:43
    For security and integrity: - ❌ Deletion of demo accounts - ❌ Critical system settings changes - ❌ Pa...
  • What support is included with purchase?

    06-01-2026 10:27:20
    **1 Month FREE Support** includes: - Installation assistance (1 domain) - Bug fixes and troubleshooting - Con...
  • What happens after free support expires?

    06-01-2026 10:28:03
    After 1 month, you have three options: **Option 1: Self-Service** - Use documentation and video tutorials - Community forum access...
  • What is Gesture Support Membership?

    06-01-2026 10:28:45
    Annual membership plan providing extended support and updates: **Regular License Support** - **Price**: INR 1,999/year ...
  • Is support membership required?

    06-01-2026 10:29:18
    **No, it's optional.** You can: - Use scripts forever without membership - Get help from community forums - H...
  • How do I purchase support membership?

    06-01-2026 10:30:06
    1. Visit [Gesture Club Page](https://sociostacks.com/gestureclub.php) 2. Select membership tier 3....
  • What's the difference between script purchase and support membership?

    06-01-2026 10:30:47
    **Script Purchase (One-Time):** - Own the script forever - 1 month support included - Self-host and manage...
  • Can I get support without membership after first month?

    06-01-2026 10:31:23
    Yes, through pay-per-incident support: - Submit support ticket - Receive quote for assistance - Pay for specific help need...
  • How often are scripts updated?

    06-01-2026 10:32:11
    Scripts receive updates approximately **every 6 months**, including: - New features - Security patches -...
  • Are updates free forever?

    06-01-2026 10:32:45
    **Updates are FREE only during active Support Membership.** **Without Membership:** - Your current version works forever - No auto...
  • How do I get updates?

    06-01-2026 10:33:17
    **If you have active Support Membership:** 1. Login to dashboard at [OneLink](https://onelink.sociostacks.com/dashboard) ...
  • How do I get updates after the first year?

    06-01-2026 10:33:55
    **Option 1:** Renew Gesture Support Membership **Option 2:** Purchase updates separately (contact support for pricing) **Option 3:** Continue usin...
  • Will updates overwrite my customizations?

    06-01-2026 10:34:27
    Updates may affect customizations. Best practices: - Document all custom code changes - Keep customizations in separate files when possible ...
  • What if an update breaks my site?

    06-01-2026 10:35:19
    With Support Membership: 1. Contact support immediately 2. Rollback assistance provided 3. Fix deployed rapidly...
  • Can I skip updates?

    06-01-2026 10:35:51
    **Yes!** Updates are optional. Your current version continues working. However: - Security updates recommended - New features won't be available...
  • How do I know when updates are available?

    06-01-2026 10:36:22
    **With Support Membership:** - Email notifications - Dashboard alerts - Newsletter announcements ...
  • Do you offer customization services?

    06-01-2026 10:37:00
    **Yes!** We provide custom development for: - Feature additions - Design modifications - Third-party integrat...
  • How much does customization cost?

    06-01-2026 10:38:06
    - Color scheme changes - Logo additions - Minor layout adjustments - Simple field additions ...
  • What's the typical turnaround time for customizations?

    06-01-2026 13:42:55
    **Timeline depends on complexity:** - Simple changes: 3-5 business days - Moderate work: 1-2 weeks - Complex projects: 3-6...
  • Can you build custom scripts from scratch?

    06-01-2026 13:43:31
    **Yes!** We develop custom web applications: - Unique business requirements - Industry-specific solutions - C...
  • Can I hire my own developer to customize?

    06-01-2026 13:44:15
    **Absolutely!** You have full access to source code: - Hire any developer you prefer - No restrictions on modifications -...
  • Do customizations void my support?

    06-01-2026 13:44:50
    **No!** Customizations don't void support. However: - Support covers original script functionality - Custom code issues are your responsibility...
  • Can you integrate scripts with other software?

    06-01-2026 13:45:27
    **Yes!** Common integrations: - CRM systems (Salesforce, HubSpot, Zoho) - Payment gateways (Stripe, Razorpay, PayTM) -...
  • What payment gateways are included by default?

    06-01-2026 13:46:05
    **Default in Booking Scripts:** - ✅ PayPal - ✅ Offline Payment (Bank transfer, cash, check) Other scripts may varyR...
  • Can I add more payment gateways?

    06-01-2026 13:46:43
    **Yes!** We can integrate additional gateways: **Popular Options:** - Stripe - Razorpay -...
  • How much does it cost to add payment gateways?

    06-01-2026 13:47:24
    **Example:** - Adding Razorpay to 1 script = INR 5,000 - Adding Stripe to same script = INR 5,000 more - Adding Razorpay t...
  • How long does gateway integration take?

    06-01-2026 13:47:59
    Typically **3-7 business days** depending on: - Gateway complexity - API documentation availability -...
  • Can I integrate gateways myself?

    06-01-2026 13:48:37
    **Yes!** If you have development skills: - Full source code access - Payment gateway APIs - Existing gateway ...
  • Are test environments available for payments?

    06-01-2026 13:49:07
    Most payment gateways provide sandbox/test modes: - Test transactions before going live - No real money processed - Valida...
  • What about international payments?

    06-01-2026 13:49:39
    Depends on chosen payment gateway: - PayPal: International by default - Stripe: 135+ countries supported - Razorpay: Prima...
  • What if the script shows errors after installation?

    06-01-2026 13:50:17
    **White Screen (Blank Page):** - Check PHP version (needs 8.0+) - Enable error reporting in php.ini - Check file permissio...
  • Where can I find error logs?

    06-01-2026 13:50:54
    - cPanel → Errors section - public_html/error_log file **Plesk Hosting:** - Logs section in Plesk panel...
  • What if emails aren't being sent?

    06-01-2026 13:51:27
    **Troubleshooting steps:** 1. **Check SMTP settings** in script configuration 2. **Verify hosting allows**...
  • What if payment gateway isn't working?

    06-01-2026 13:52:03
    1. ✅ Gateway credentials entered correctly 2. ✅ Live/sandbox mode set appropriately 3. ✅ SSL certificate installed (required for...
  • My hosting provider says script won't work. What now?

    06-01-2026 13:52:42
    **First:** Verify hosting meets minimum requirements: - PHP 8.0+ - MySQL 5.0+ - 300MB disk space...
  • Can I get help debugging custom code

    06-01-2026 13:53:20
    **With Support Membership:** Limited assistance with custom code **Without Membership:** - Pay-per-incident support ...
  • How many scripts do you offer?

    06-01-2026 13:53:59
    We currently offer **50+ active scripts** across multiple categories, continuously adding new scripts based on market demand and customer requests. ...
  • Can I request a newscript?

    06-01-2026 13:54:29
    **Yes!** We welcome suggestions: - Submit request via [Contact Form](https://sociostacks.com/contact.php) -...
  • Do scripts work with WordPress?

    06-01-2026 13:54:57
    Scripts are **standalone applications**, not WordPress plugins. However: - Can coexist on same server - Can integrate via API...
  • Can I use scripts with website builders (Wix, Squarespace)?

    06-01-2026 13:55:29
    **Limited compatibility** with website builders: - Scripts need PHP/MySQL hosting - Most website builders don't allow custom PHP scripts...
  • Are scripts mobile-responsive?

    06-01-2026 13:56:04
    **Yes!** All scripts feature: - Mobile-responsive design - Touch-friendly interfaces - Optimized for smartpho...
  • Do scripts support multiple languages?

    06-01-2026 13:56:38
    **Yes!** Scripts include: - Multi-language capability - Easy translation via admin panel - RTL (Right-to-Left...
2026 Copyright Gesture Informatic Ltd - Terms & Conditions