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    • What is SpotX?

      03-01-2026 17:14:25
      SpotX is our comprehensive back-office support and brand awareness solution that helps you eliminate the stress from back-office work and brand promotion. It's an AI-powered marketing suite that automates your marketing, sales, and d...
    • Who should use SpotX

      03-01-2026 17:15:09
      SpotX is perfect for: - **Hoteliers**: Boost bookings with automated guest interaction - **Travel Agents**:...
    • What SpotX plans are available?

      03-01-2026 17:15:45
      - Price: ₹5,000 (85% OFF - Regular ₹33,333) - Includes: 1 Biopage/Funnel Page, 1 WaCRM Broadcaster, 1 GMB Optimization - Perfect for: ...
    • Are there industry-specific SpotX plans?

      03-01-2026 17:17:16
      Yes! We offer niche-specific add-on plans for: - **Hoteliers** (₹1,999/month): Includes Aroma Plan + GMB Responder + 500 B2B connections + TrafficX (5 locations)...
    • How long does SpotX setup take?

      03-01-2026 17:17:56
      Setup takes approximately **2 working days** after payment confirmation. Our setup team will contact you to begin the account setup process ...
    • What information do I need to provide during setup?

      03-01-2026 17:18:32
      After payment, our setup team will connect with you to gather necessary information and set up your accounts. You'll need to provide: - **For StartUp Plan**: Gmail Accoun...
    • Is the setup fee refundable?

      03-01-2026 17:19:03
      No, setup fees are non-refundable once the setup process has begun. ...
    • How can I avoid the setup fee?

      03-01-2026 17:19:33
      Choose an **annual payment plan** instead of monthly subscription. The setup fee (₹9,999 for StartUp or ₹19,999 for Institutional) is completely waived when you pay annually. ...
    • Can I add individual tools instead of buying the full package?

      03-01-2026 17:20:07
      Yes! You can add individual tools and services to your plan. Each tool comes with separate login details so you can access detailed reports, analytics, and kanban charts showing action progress. ...
    • Can I upgrade or downgrade my SpotX plan?

      03-01-2026 17:20:38
      Yes, you can upgrade or downgrade between SpotX plans at any time. When upgrading (e.g., from Sunrise to Aroma), you simply pay the difference ...
    • Do I need a SocioStacks Pro Account for SpotX?

      03-01-2026 17:21:07
      Yes, an **Active SocioStacks Pro Account** is required for StartUp and Institutional plans. This is a separate purchase from SpotX plans. ...
    • What is the CRM Portal mentioned in SpotX?

      03-01-2026 17:21:47
      SpotX plans include access to our CRM Portal where you can manage recurring invoices, access support, and view detailed reports. This requires separate login credentials that will be provided during setup. ...
    • Why do I need a GSM sim card for the Institutional Plan?

      03-01-2026 17:23:27
      A GSM sim card is **only required if you activate the IVR (Interactive Voice Response) system**. The sim card is used to broadcast voice messages and receive reports. The client is responsible for maintainin...
    • Is there a minimum contract period?

      05-01-2026 09:38:10
      No, there is no minimum contract period. SpotX operates on a flexible month-to-month basis for monthly plans. ...
    • Can I cancel my SpotX subscription anytime?

      05-01-2026 09:38:44
      ### Can I cancel my SpotX subscription anytime? Yes, you can cancel your subscription at any time. Your services will remain active until the end of your current billing period. ...
    • What reports and analytics do I get with SpotX?

      05-01-2026 09:39:18
      Each tool and service comes with: - Detailed performance reports - Analytics dashboards - Kanban charts showing action pro...
    • How many tools are included in each SpotX plan?

      05-01-2026 09:39:57
      - **Sunrise Plan**: 11 core tools - **Aroma Plan**: 13 tools (Sunrise + 2 additional) - ...
    • How many tools are included in each SpotX plan?

      05-01-2026 09:40:40
       **Sunrise Plan**: 11 core tools - **Aroma Plan**: 13 tools (Sunrise + 2 additional) - **...
    • What's included in the "2000 WhatsApp reach" feature?

      05-01-2026 09:41:38
      This means you can send WhatsApp campaigns reaching up to 2,000 contacts at your business location once per month. Higher plans offer more reach (5,000 in Institutional Plan). ...
    • What happens to my SpotX services if I don't renew?

      05-01-2026 09:42:15
      If you don't renew your subscription: - Your paid features will be deactivated at the end of the billing period - Your data will be preserved for 30 days...
    • Can I get SpotX support after setup?

      05-01-2026 09:43:13
      Absolutely! SpotX includes ongoing support through: - Email: support@sociostacks.com - Contact Form: [https://onelink.sociostacks.com/contact...
    • How do I activate SpotX?

      05-01-2026 09:43:53
      Visit our [activation page](https://officesupport.in/products/client/manualorder?id=25) or [register here](https://onelink.sociostacks.com/reg...
    • Where can I learn more about SpotX features?

      05-01-2026 09:44:34
      Visit the complete SpotX page at [https://sociostacks.com/spotx.html](https://sociostacks.com/spotx.html) or check out our [Brand Awareness Suite](...
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