1.A. Online payment If you'd like to pay by credit card, your name and address must match exactly with the name and billing address on your credit card. This is to protect you from credit card fraud. We support all major credit card and secu...

In the rare cases when a client has a problem with some of our scripts we need to cooperate with the hosting company where website is hosted in order to confirm what is wrong and how to fix it. Unfortunately many times the f...

The main reason to use such a support system is to avoid spam filter problems. We've used email in the past but many of our clients had problems sending or receiving emails. Due to the high number of SPAM messages these days...

INSTALLATION INSTRUCTIONS 1unzip the ZIP file in a folder on your computer. 2upload all files in a folder on your website. Please note that you can upload the files in any folder but we will use "script" folder name in the in...

If you do decide that Socio Stacks is not for you and want to cancel your account, please email our support team for assistance. We will take care of your request promptly, our team will reply with a cancellation confirmation to ensure the p...

The Socio Stacks system automatically assigns account credentials, however, members are easily able to update their own password. To do so, please login to your Socio Stacks account and navigate to "Account Settings" on the left-hand side of...

If you forgot or misplaced your credentials, navigate to the login portal here. Then, click on the "Forgot Your Password?" to retrieve the information. Please note: If you are still having issues or do not receive your password reset link pl...

While we'd like to say that our launches are flawless. One of these hiccups might be that you did not receive an emai...